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Online Certified Travel & Tourism Professional Program (CTTP)
Overview
The Travel & Tourism Industry is the largest industry in the world today, with significant economic environmental and socio-cultural impacts. For many rich countries, the industry is an increasingly important development Strategy to positively address economic growth.
From new hotels, airport expansion plans, sport events and leisure services, there is undoubtedly an evident increase in the business opportunities made available for the Travel Industry.
To mange this growth, the Travel Industry would require sustainable knowledge, expertise and personnel who would understand the changing times and business challenges facing the Travel & Tourism Industry.
The Online Certified Travel & Tourism Professional (CTTP) program speaks the language of the Travel Industry.
Learning Outcomes
+ Introduces the Travel & Tourism environment and shares a global perspective
of the changing times affecting the Travel Industry
+ Introduces the Travel and Tourism Organization (Competences, Resources and
Competitive Advantage)
+ Strategy and Strategic Objectives for the Travel and Tourism organizations
in a macro context
+ Competitive Strategy and Direction for Travel and Tourism organizations
+ Understanding Customer Service in the Travel Industry
+ Understanding the importance of Supplier relationships in the Travel
Industry (Vendor Management)
+ Understanding the Sales Management function in the Travel Industry (Selling-Business
to Consumer, Key Account Management and Business to Business Prospecting
of Customers)
+ Understanding Professional Service Fees Management, implementing fees and
presenting them to clients
+ Understand the Performance Indicators for financial analysis in a Travel
and Tour organization
+ Understand the Impact of Technology in Changing times (From GDS to Internet
to Web Marketing)
+ Insights to Managing Service Companies (Leadership and Managerial essentials)
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Certification
Certified Travel & Tourism Professional (CTTP) upon successful completion of an online Quiz and a submission of a White paper on selected Travel topics.
Co-branded Certification of The Travel Institute, USA and TRS Consulting, Dubai.
Duration of the course: 6 hours of self Paced Learning (Online)
Log in to access the CTTP program will be provided for course completion in 8weeks.
Learning investment: USD 250 - per user login.
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Certified Business Travel Auditor program (CBTA)
Overview
In multinational companies, business travel represents one of the top three controllable expenses in their business operations.
In many medium and large sized companies, business travel is considered a pre-requisite that is usually unmanageable and immeasurable.
The global travel industry reflects a large volume of travel spend on domestic, regional and international sectors. Senior Managers travel for business as they continue to compete in a global environment for their market share.
More so in recent times, due to the economic slow down, companies which were growing exponentially, have cut down on travel and have revisited their Travel policies to gain cost benefits.
Savings made through Business Travel impacts the bottom line of the organization.
The Certified Business Travel Auditor Program gives you insights to the various components of Travel Management and Travel Purchasing issues and assists you in effectively managing your Travel Expense Management services.
Key takeaways include
+ Ability to strategically source the best suited Business Travel services to manage
costs on Company travel expenditure and to enhance service delivery levels
+ Ability to effectively integrate the existing Business Travel program of the
company, through leveraging on Business Travel services rendered by Travel Agencies
+ Gain awareness of the travel technology solutions available in managing Business
Travel services
+ Ability to develop and Implement Travel policies for maximum gains
+ Ability to review travel agency services, pricing and effectiveness of Travel Agency services
through Corporate Travel Audits to maximize service levels and gain cost efficiencies
+ Ability to conduct in-depth study of Air line fares, Hotel reservations through the
Travel Audit Process to control and measure Travel Budgets and Travel expenses
+ Ability to optimize savings from the Hotel and Car Rental programs through the
Travel Audit process
+ Ability to manage Travel expenses through various payment methods and management of
Corporate charge cards
+ Gain new insights through benchmarking the company's Business Travel Audit
program against other multinational companies from various industries
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Certification
Certified Business Travel Auditor (CBTA) upon successful completion of an online Quiz and a submission of a White paper on a selected Corporate Travel topic.
Duration of the course: 3 hours of self Paced Learning (Online)
Log in to access the CBTA program will be provided for course completion in 8weeks.
Learning investment: USD 250 - per user login.
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